Privacy Policy

Goldenwell Electrical Appliance Limited (hereinafter referred to as "We" or "The Company") respect the privacy rights of anyone who login (hereinafter referred to as "this website" or "website"). We endeavor to ensure that all our collection, transmission,
storage and usage of personal data is comply with the provisions of the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of the
Hong Kong Special Administrative Region.By providing your personal data to us, you are deemed to agree to this privacy policy.


Purpose of Collection and Use of Personal Data

You do not need to provide any personal data to browse this website, but when you register to use our services, personal data is collected
from you to enable us to provide you with the services.You may decline to provide us with the requested personal data, but in such case we
may not be able to provide the services to you. By submitting your personal data you consent to the use of that data as set out in this
Privacy Policy Statement.


Personal data collected from you may be used by the Company includes but not limited to:

● Identifying you and any accounts you hold with us;

● Enabling the provision of the Services to you;

● Order processing and fulfillment;

● Conducting identity verification and/or credit checks;

● Conducting research, statistical analysis and behavioral analysis;

● Customer profiling and analysing your purchasing preferences;

● Providing the latest promotions and information to you;

● Designing services for you based on customer interests;

● Direct marketing of the Services; and

● Any other purposes directly related to the original purpose of collecting personal data.


Types of Personal Data Collected

Types of personal data collected by the Company includes but is not limited to:-

● Personal information and contact information such as name, gender, date of birth, phone number, social media contact, email address,
  mailing address and/or billing address;

● Account details such as credit card account number or bank account number;

● Other information related to customer surveys and/or offers; and 

● Personal information provided to customer service representatives for investigation or problem solving, etc.


Confidentiality, Disclosure and Security of Personal Information

All personal data collected and kept by the Company will be treated confidentially, however where disclosure is necessary for the Company to comply with any statutory obligations or requirements, or for the Company to provide the Services to you or to carry out the original purpose, or a directly related purpose, for which the personal data were collected. Those data may be provided to the following parties:-

● Company’s associated companies, business partners, agents involved in service sales or other service providers;

● Banks, electronic payment service providers or credit card issuing companies; and

● Courts, law enforcement agencies, or other government statutory or regulatory agencies, institutions or organizations with jurisdiction.


Except for personal data, any opinions or information sent by you or posted on our website are deemed to be provided to the company voluntarily in the form of non-confidential and non-proprietary information.We reserve the right to use, reproduce, disclose, transmit, or publish such information in other places.



A COOKIES is a small text file that is stored on your computer or other electronic device when you enter our website.Before storing it in the hard disk of your computer or other electronic device, you will be asked for your permission.Once your consent is obtained, the file will be automatically saved.We use COOKIES on this website in order to:-


● Recognise your identity when browsing this website;

● Obtain information about your preferences, viewing and browsing behavior, online activities and Internet usage;

● Keep track of the items stored in your shopping basket and take you through the checkout process;

● Conduct research and statistical analysis to help improve our services and to help us better understand our visitor and customer requirements and interests;

● Tailored advertisements to your personal interests, and more effectively carry out promotions and advertising plans for us, our business partners and advertisers;

● Make your online experience more efficient and enjoyable; and

● Enable tighter security


The information we obtain using cookies may not contain your personal data. Although we may obtain information about your computer or other electronic devices (such as IP address, browser settings, browsing history, and/or other Internet log information), it may not be able to identify you.Since non-personal data is mixed with personal data, we treat the data as personal data in terms of privacy policy.Under certain circumstances, we may collect your personal data, but only where you voluntarily provide it by completing an online form, or when you purchase goods from our website or use the services.


If you do not allow the use of COOKIES, you can make adjustments on the Internet browser and electronic devices.If you disable COOKIES, you acknowledge that you may not be able to use certain functions of our website.


Links to other Websites

This Privacy Policy Statement only applies to our website. Our website may contain connection points to other websites. By activating a link, such as clicking on any advertiser’s connection field, you have already left our website. The Company does not exercise control over any personal data or any other information you provide to any other entity after leaving our website.You have to bear all the risks of browsing or using other websites.


Viewing and Correction of Personal Data

If you have any query in relation to the privacy policy of Goldenwell Electrical Appliance Limited, or if you are interested in viewing or correcting your personal data, you may contact us by email to


In the event of any discrepancy or inconsistency between the English and Chinese versions of this Privacy Policy, the Chinese version shall prevail.